You’ll need a valid driver’s license, proof of identity, and a major payment method. Additional verification or insurance documents may be required based on the selected vehicle.
Yes. A refundable security deposit is required for every rental. The amount depends on the class of vehicle and is returned after the car is inspected and cleared of damages, fines, or policy violations.
Absolutely. Whip Scores offers professional chauffeurs and pickup/drop-off service across the DMV area. Simply select the chauffeur option during booking or tell our support team.
Cancellations made 24 hours or more before pickup receive a full refund (excluding deposit). Cancellations within 12–24 hours receive a 50% refund. No refunds apply within 12 hours or for no-show bookings.
Yes. You can reschedule or upgrade your booking at least 12 hours before pickup, subject to vehicle availability. Pricing differences may apply.
Yes. Our fleet includes next-generation electric and hybrid vehicles for eco-friendly and high-performance driving, including Tesla Model 3 and Mercedes C-Class Hybrid.
Late returns may incur additional hourly or daily charges depending on the vehicle category. To avoid fees, contact our support team ahead of time if you need extra hours.
Contact Whip Scores immediately. If it’s an emergency, call local authorities first. Do not attempt unauthorized repairs — our support team will guide you through roadside assistance or replacement options.
